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Delivery Type

Cost

Estimated Time

Delivery Information

UK Standard Delivery

FREE

Delivery within 3-4 working days

Standard Delivery is available for UK addresses only.

Deliveries are made by Royal Mail Monday to Saturday.

We cannot always guarantee delivery within our normal timescales to rural areas or if we are experiencing severe weather conditions.

Delivery does not require signature.

Express Delivery

£3.99

Next Day if ordered by 4:00pm Monday to Friday – Exclusions apply*

Express Delivery is available for UK addresses only.

Orders placed before 4:00pm Monday to Friday will be dispatched on the same day and delivered the Next day.

Orders placed on a Friday, Saturday or Sunday will be dispatched on the following Monday and delivered Tuesday (excluding Public Holidays).

We cannot always guarantee delivery within our normal timescales to rural areas or if we are experiencing severe weather conditions.

Free Express Delivery for orders above £50.00

       

 

Delivery FAQs


Q. What happens if there is no one in to receive my order?

A. If you are out when Royal Mail try to deliver your item, it may be left with a neighbour. To opt out of this service please click here

If you opt out of this service you will receive a ‘Something for you’ card to collect your order at your local Post Office® For information on collection please click here

If your item isn’t collected within 18 days it will be returned back to us and we will contact you either by phone or email to rearrange delivery or a refund. We will automatically refund your order if no contact is made within 7 working days.

Q. What happens if I haven't received my order?

A. We will always endeavour to resolve any delivery issues as quickly as possible. If you believe your order has been lost, please contact our Customer Service Team with your order reference number within 14 days from your order dispatch date. You will need to fill out a denial of receipt form so we can investigate further. No resend or refund will be offered until a full investigation is complete.

Q. Do you deliver to BFPO or PO Box addresses?

A. We are only able to ship to BFPO addresses that service UK and Germany, this is due to the dangerous goods act. We are unable to deliver to PO boxes or any countries outside of the UK

For assistance with delivery queries please contact our Customer Service Team.

Email: info@beautyceuticals.co.uk or Phone:   (0044) 208-545-7753